Privacy- en cookiestatement

In this privacy and cookie statement, we inform you about how we process personal data, for what purposes we process personal data, how you can exercise your privacy rights and other information about how we handle personal data. Personal data is data that can be used to identify an individual or that can be linked to an individual.

We are:

Van Gogh & Rembrandt in Amsterdam B.V.
Noordermarkt 45
1015 NA Amsterdam

Our site address is: hereinafter: the Website

What personal data we collect and why

Depending on whether one or more of the aforementioned purposes apply, we process the following (personal) data of visitors to the Website

  • Name, e-mail address, phone number
  • Gender (based on your consent to execute events, send personalised messages, e.g. when registering as a friend)
  • Technical measurement data of the equipment such as IP address, MAC address, identifiers in cookies and your surfing behaviour on our Website
  • Bank details, such as IBAN and account number (if a performance is booked and paid for via the Website)


We take appropriate security measures to limit misuse of and unauthorised access to your personal data. For example, we ensure that only the necessary persons have access to the data, that access to the data is protected and that our security measures are checked regularly.

How long we keep personal data

Van Gogh & Rembrandt in Amsterdam does not store personal data for longer than is necessary for the purposes mentioned above. Exceptions to this are data that we must keep for longer because the law requires us to do so. The retention period for personal data depends on the purposes for which the personal data is used.

Personal data relating to your order account or other accounts on the Website will be deleted within three months after you delete your account. Personal data relating to your newsletter subscription will be deleted or aggregated after six months after you unsubscribe (the data are then no longer traceable).

Personal data relating to making a reservation, requesting inspection or requesting access to the collection will either be deleted or converted to aggregated (non-reducible) data after three months, so that the data can be used for analytical and statistical research.

Payment data: this data is processed for tax purposes and should therefore be kept for seven years.

To whom we provide personal data

We do not pass on personal details to third parties, with the exception of processors engaged by us for the storage, management and maintenance of the Website, as well as the facilities offered on it, such as the online purchase of a reserved show. Adequate processor agreements are in place between Van Gogh & Rembrandt in Amsterdam BV and these processors, which include a confidentiality clause. Van Gogh & Rembrandt in Amsterdam's processors may not process personal details for other purposes.

In some cases we are legally obliged to disclose certain personal details to third parties. For example, it is possible that the police may request data from us in the context of a fraud investigation. In that case, we are legally obliged to hand over this data.

All other data of yours that is processed on the Website will be deleted if the processing thereof is no longer necessary

Cookies and Analytics

Our Website may use Cookies for the following purposes:

Technically Necessary Cookies: these Cookies are necessary to enable the technical operation of our Website.

Functional Cookies: these Cookies are used to provide functionality to enable use of our Website, such as the ability to save preferences on a Website and other functionalities, whether or not within the duration of the relevant session. For example, a Cookie is set to remember that you have made a reservation for a performance but have not yet completed it.

Analytical Cookies: we use Google Analytics and other analytical Cookies in a privacy-friendly manner, to analyse how visitors use our Website. For example, Eye can improve the usability of a Website in this way. No personal data of visitors are processed by Google Analytics.

Advertising or tracking Cookies: we use Cookies for commercial and promotional purposes. The (personal) data they collect are linked, analysed and used to develop profiles, segments and target groups in order to display the most relevant information and personalised offers on external websites and other third-party marketing channels. Tracking cookies may also be placed by third parties on the Website (further: 'third party cookies'). We request your prior consent for the placing of third-party cookies, because they make it possible to track your internet behaviour across different websites. The privacy and cookie statements of the external parties concerned apply to the (personal) data processed via third-party cookies. We have no influence over them.

Social media Cookies: You can access the social media channels of Van Gogh & Rembrandt in Amsterdam via the Website, such as Facebook, Twitter, LinkedIn, YouTube ( terms and conditions, privacy) Instagram and Tripadvisor. A number of special buttons have been added to the Website for this purpose. However, the buttons only work if the relevant social media parties can set a cross-site cookie. Through the cookie, the social media party recognises its own user, making it possible that when clicking the social media button, you are immediately logged in as a user. When you visit the Website, the social media Cookies are only placed when you click the relevant social media button. Not before. Consult the cookie declarations of the social media parties for more information about the social media Cookies.

Embedded content from other sites

Posts on this site may contain embedded content (e.g. videos, images, messages, etc.). Embedded content from other sites behaves exactly as if the visitor had visited this other site.

These sites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with this embedded content, including recording your interaction with embedded content if you have an account and are logged in to that site.

What rights you have over your data

If you have an account on this site or you have left comments, you can request an export file of your personal data that we hold about you, including any data you have given us. You can also request that we delete any personal data we hold about you. This does not include data that we are required to keep for administrative, legal or security purposes.